Terms of service

Terms of Service

Last updated: May 26, 2026

Welcome to Melody Magnet. These Terms of Service govern your access to and use of our website, products, services, content, and communications.

By visiting our website, placing an order, or using our services, you agree to these Terms of Service. If you do not agree, do not use our website or purchase from us.

1. Store Information

This website is operated by Melody Magnet Staff.

Throughout these Terms, “we,” “us,” and “our” refer to Melody Magnet Staff. “You” and “your” refer to the customer, visitor, user, or purchaser.

2. Product Description

Melody Magnet is sold as a decorative novelty product that may include music, sound, magnetic, NFC, light-up, display, or personalized features depending on the product model purchased.

Product images, videos, mockups, and demonstrations are for display purposes only. Actual product appearance, brightness, sound, size, material finish, color, performance, packaging, and features may vary slightly due to manufacturing differences, lighting, screens, supplier updates, or product improvements.

3. Intellectual Property and Music Disclaimer

Melody Magnet Staff does not claim ownership of third-party music, artists, album covers, logos, trademarks, celebrity names, images, or copyrighted works unless specifically stated.

Customers are responsible for ensuring they have the legal right to submit or request any custom image, design, name, song, artwork, or other material.

By submitting customization content, you confirm that:

  • you own the content or have permission to use it;
  • the content does not violate copyright, trademark, privacy, publicity, or other rights;
  • the content is not illegal, harmful, hateful, misleading, or inappropriate;
  • you accept full responsibility for the content you provide.

We reserve the right to refuse, cancel, or modify orders that may involve infringing, unlawful, offensive, or inappropriate content.

4. Product Use

You are responsible for using the product safely, lawfully, and appropriately.

To the maximum extent permitted by law, Melody Magnet Staff is not responsible for injury, property damage, device issues, data loss, legal consequences, copyright issues, misuse, or other harm resulting from:

  • improper use;
  • unsafe handling;
  • water exposure;
  • dropping or damaging the product;
  • modifying the product;
  • using incompatible devices;
  • using the product on unsuitable surfaces;
  • placing the product near heat, liquids, or unsafe environments;
  • using unauthorized chargers or accessories;
  • submitting or requesting unauthorized copyrighted content;
  • failing to follow reasonable safety precautions.

5. NFC, Sound, and Device Compatibility

Some product versions may use NFC, sound, or device-interactive features.

We do not guarantee compatibility with every phone, device, operating system, app, NFC reader, music service, or platform.

NFC and sound performance may vary depending on:

  • device model;
  • device settings;
  • software updates;
  • phone case thickness;
  • surface placement;
  • battery level;
  • signal interference;
  • user handling;
  • product version.

6. Accuracy of Information

We try to display product information, pricing, availability, images, videos, and descriptions accurately.

However, we do not guarantee that all website content is complete, current, error-free, or perfectly accurate.

We reserve the right to correct errors, update information, change prices, modify product details, or cancel orders affected by errors at any time.

7. Orders and Acceptance

Placing an order does not guarantee acceptance.

We reserve the right to accept, reject, cancel, limit, or refuse any order for any reason, including:

  • suspected fraud;
  • incorrect pricing;
  • product unavailability;
  • payment issues;
  • shipping restrictions;
  • incorrect customer information;
  • suspected policy abuse;
  • unlawful or infringing customization requests;
  • unsafe or inappropriate intended use.

If we cancel an order after payment has been taken, we will issue a refund where required.

8. Pricing and Payment

All prices are listed in the currency shown at checkout.

Prices may change without notice. Taxes, duties, customs fees, shipping fees, and other charges may apply.

You agree to provide current, complete, and accurate payment and billing information.

We may cancel orders if payment is declined, flagged, reversed, disputed, or suspected to be fraudulent.

9. Shipping and Delivery

Shipping times are estimates only and are not guaranteed.

Our target shipping estimate is 6-10 business days after fulfillment whenever possible. However, this timeframe may not always be met due to high order volume, fulfillment delays, supplier delays, carrier delays, customs processing, holidays, weather, incorrect addresses, or other factors outside our control.

By placing an order, you understand that delivery may take longer than the displayed estimate.

10. Returns and Refunds

Returns, refunds, replacements, cancellations, and damaged-order claims are governed by our Return and Refund Policy.

By placing an order, you agree to that policy.

11. Prohibited Uses

You may not use our website, products, or services:

  • for unlawful purposes;
  • to violate any laws or regulations;
  • to infringe copyrights, trademarks, privacy rights, publicity rights, or other rights;
  • to submit false or misleading information;
  • to commit fraud;
  • to interfere with website security;
  • to copy, scrape, hack, reverse engineer, or misuse the website;
  • to submit malicious code, viruses, bots, spam, or harmful software;
  • to make false claims, chargebacks, or disputes;
  • to harass, abuse, threaten, or harm others.

We may suspend, cancel, or refuse service if we believe these Terms have been violated.

12. Intellectual Property

All original content on our website, including logos, product names, text, images, graphics, designs, videos, branding, and website content, is owned by or licensed to Melody Magnet Staff unless otherwise stated.

You may not copy, reproduce, modify, distribute, sell, or use our content without written permission.

13. Third-Party Services and Links

Our website may use or link to third-party services, including Shopify, payment processors, shipping carriers, analytics providers, advertising platforms, music platforms, NFC services, and apps.

We are not responsible for third-party websites, platforms, services, policies, actions, errors, delays, availability, or content.

Your use of third-party services may be subject to their own terms and privacy policies.

14. Limitation of Liability

To the maximum extent permitted by law, Melody Magnet Staff, its owners, employees, contractors, suppliers, service providers, and affiliates will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profits, lost revenue, lost data, device issues, copyright claims, property damage, personal injury, shipping delays, or other losses arising from your use of our website, products, or services.

To the maximum extent permitted by law, our total liability for any claim related to an order will not exceed the amount paid by you for the product giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.

15. No Guarantee

We do not guarantee that:

  • the website will always be available;
  • the website will be error-free;
  • shipping will arrive by a specific date;
  • product images will exactly match the item due to lighting, screens, or manufacturing differences;
  • products will meet every personal expectation;
  • NFC or sound features will work with every device;
  • third-party platforms or services will stay available;
  • third-party carriers or providers will perform without delay or error.

16. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Melody Magnet Staff, its owners, employees, contractors, suppliers, service providers, and affiliates from any claims, damages, losses, liabilities, costs, or expenses arising from:

  • your misuse of the product;
  • your violation of these Terms;
  • your violation of any law;
  • your violation of another person’s rights;
  • your submission or request of unauthorized copyrighted content;
  • your false statements, disputes, or claims;
  • your unsafe, unlawful, or irresponsible use of the product.

17. Governing Law

These Terms are governed by the laws of Ontario, Canada, without regard to conflict of law rules, unless another law is required to apply.

Any disputes will be handled in the courts or dispute resolution forums available under applicable law.

18. Changes to These Terms

We may update these Terms of Service at any time.

The updated version will be posted on this page with a new “Last updated” date. Continued use of the website after changes are posted means you accept the updated Terms.

19. Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining sections will continue to apply to the maximum extent permitted by law.

20. Entire Agreement

These Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, Contact Information, and Legal Notice, form the agreement between you and Melody Magnet Staff regarding your use of our website and purchases from us.